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Southeast Bios

Deb Aldredge is Chief Administrative Officer for Farmers Group Inc. based in Los Angeles, California. In this role, she oversees all human resources, the award-winning University of Farmers, corporate social responsibility, risk, audit, real estate and leads Farmers Financial Solutions (FFS, a limited liability broker dealer) and Kraft Lake, Farmers Agency Management Group.

As a member of the Farmers senior leadership team reporting into the CEO, she is accountable for crafting and implementing the people strategy while ensuring that the necessary governance and controls are in place to support and grow the business. Prior to joining Farmers, Aldredge served as the Human Resource Business Partner to the CEO and senior leadership team of Zurich North America Commercial in Schaumburg, Illinois.

Previous work experience includes more than 25 years of experience in senior leadership roles in human resources and corporate learning at Merrill Lynch, Bank of America’s Private Bank based in Boston, Thomson Financial (now Thomson Reuters), and consulting to several leading Fortune 500 companies (e.g. Morgan Stanley, H&R Block, Oppenheimer Funds, Pfizer, etc.) through her own business.

Aldredge holds an undergraduate degree from the University of Iowa. She also completed her Board Certification at UCLA Anderson School of Management Executive Education Program, and has formerly held Series 7, 63, 24 and Insurance licenses.

Currently, she serves on the Insurance Industry Charitable Foundation’s Board of Governors and the New York/New Jersey St. Bernard’s Project Advisory Board. She is a founding member of the Farmers Family Fund, an employee funded charitable foundation and actively supports Farmers Charitable Giving initiatives in the local communities and a founding member and leader of the Farmers Women’s Network, with over 1,800 members operating out of 20+ chapters nationwide.

A mother of two, she resides in California with her husband. Interests include leadership coaching, hiking, exercise, cooking, home remodeling/renovations and volunteering.

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Courtney Caldwell is the Cofounder & COO of beauty-tech startup, ShearShare, the first on-demand salon and barbershop space rental app. ShearShare gives licensed beauty and barbering professionals the freedom and flexibility to rent workspace by the day in cities all over the world, while salon and barbershop owners make money on unused space.

Prior to cofounding ShearShare, Inc., winner of Google Demo Day 2018 and Tech. Co’s Startup of the Year 2016, a Techweek100, and a YC Fellowship and 500 Startups alum, Courtney managed an award-winning salon with her husband and cofounder, which was the genesis behind ShearShare. Before that, Courtney ran a boutique consulting firm where she fast-tracked international sales and marketing success for brands such as Zendesk, Zenefits, and Qualtrics.

Courtney spent nearly two decades building winning teams in tech marketing and has held leadership positions in both early-stage and late-stage technology organizations: vice president of marketing for Marketing Advocate, global director of Oracle’s worldwide digital marketing strategy and innovations group, head of digital demand generation and JAPAC field marketing at RightNow Technologies. Her leadership in demand and revenue generation at RightNow Technologies was instrumental in the $1.45B acquisition of the company.

Courtney recently received an honorary doctorate degree from Miracle University and was named a 2018 Dallas Business Journal Women in Technology, the 2017 L’Oreal Women in Digital NEXT Generation Award winner, a Direct Marketing News "40 Under 40,” and Distinguished Young Alumna of the Year by Texas Military Institute.

She volunteers with various children’s, education, and civic organizations, and serves on the Advisory Board for Ogle Cosmetology School, the Alumni Board for Southern Methodist University, the President’s Council at SMU, the Board of Trustees for Texas Military Institute, and the Board of Directors for the UT-Dallas Institute for Excellence in Corporate Governance.

Courtney lives in McKinney, Texas, with her husband, Dr. Tye Caldwell, and their 17-year-old son, Trey.

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Debra Davis is a Senior Manager in EY’s Advisory Services practice, specializing in performance improvement for Property & Casualty insurance.

She has over 20 years of industry experience across both the personal and commercial insurance segments, and several business areas including- insurance underwriting, product management, policy administration, claims and customer engagement.

Prior to joining EY in 2015, Debra worked at Accenture and directly with insurance carriers, Nationwide Insurance and Allstate Insurance. It was during her tenure with these companies that she developed her breadth of insurance knowledge across key business operations in the areas of functional analysis and design and process improvement.

Debra holds a Bachelor of Science degree in Management from Barry University and a Master of Business Administration degree from the Ohio State University in Columbus, Ohio.

Debra and her husband reside in Atlanta, GA.

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M. Steven DeCarlo is executive chairman of AmWINS Group, Inc., a global specialty insurance distributor with more than 4,500 employees globally. AmWINS handles over $14 billion in premium and is ranked the largest wholesale insurance broker in the U.S. by Business Insurance magazine.

Steve began his career in 1980 with Crum & Forster and later joined The London Agency as its chief financial officer. In 1988, he was a founding partner of Royal Specialty Underwriting (RSUI), serving as executive vice president and chief financial officer. Ten years later, he became senior vice president of what was then RSUI’s parent company, Royal & SunAlliance USA. Steve joined AmWINS in December 2000, leading the business through the merger of several leading specialty wholesalers.

Steve is a 1980 East Tennessee State University graduate with a bachelor’s degree in accounting. He is a member of the ETSU Foundation, and is also affiliated with the Distinguished President’s Trust.

Among his many community activities, Steve is past chairman of the Multiple Sclerosis Society of Georgia, an inductee into the Multiple Sclerosis Hall of Fame, and past vice chairman of the PGA of America Tournament.  In 2014, as the National Insurance Industry Council’s Spirit of Life® honoree, he spearheaded fundraising of more than $2.7 million for the City of Hope to support research for life-threatening diseases.

He and his wife, Lee Ann, reside in Charlotte, N.C., and are the parents of three children, Jenna, Nick and Reid.

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Danielle Lisenbey: As the first female member of the Crawford & Company global executive team, Danielle Lisenbey works to increase Broadspire’s global footprint, deliver continuous operational improvement, and develop long-term strategic plans to expand business development and collaborations with clients. Broadspire, a leading third party administrator in the insurance industry, offers an array of claim and medical management services designed to help increase employee productivity and contain costs. Previously, Lisenbey served as chief operating office of the company’s medical management division.

From her engineering background, Lisenbey learned the benefits of combining a “process way of thinking” with interpersonal strengths to achieve a superior result. During early career choices, she partnered architectural design, structural engineering and employee dynamics with sales, marketing, and budgetary concerns that ensured quality outcomes for her clients at Broadspire. Lisenbey’s broad qualifications, collective skills and the robust knowledge attained from more than 25 years of industry experience has equipped her to overcome each progressive challenge she encounters.

Lisenbey, is also involved with community and industry organizations – she sits on the executive board of We Go Look, Crawford & Company Broadspire (Philippines) residing President & Chairman, is an executive board member for the Atlanta non-profit Moving in the Spirit, supports the SOS Children’s Villages of Florida, and is a part of the Society of Manufacturing Engineers and the National Association of Women Executives.

This past year she was recognized as a Woman Who Means Business through the 2017 Atlanta Business Chronicle as well as Top 100 Executives in Insurance by the Insurances Business of America. In 2016, she was name and recognized for her leadership by both the SVUS World Woman Leaders and Donald T. DeCarlo Awards. Her various awards throughout her career demonstrate her commitment providing leadership and influence both within theindustry and her community.

Danielle holds a Bachelor of Science degree in industrial engineering and technology from Western Illinois University.

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Dana Lodge joined Sompo International in April 2018 as SVP, Director of Finance. She is leading the teams responsible for Technical, Financial and Statutory accounting for the US legal entities. She has almost 20 years of work experience, starting her career with Ernst & Young. With EY, she worked within Audit, Corporate Finance and Transaction Advisory Services, concentrating on the financial services industry, specializing mainly in the Insurance and Reinsurance industries. After 14 years with EY, Dana joined Hiscox USA as Head of FP&A to head up the newly created FP&A team which entailed building out a budget and forecast process, leading internal management information reporting and local actuarial reserving activities. Most recently, she was the Director of Finance, expanding her responsibilities to include external and statutory reporting, technical and financial accounting, and finance operations. She also served as interim CFO for 4 months and was a member of the US audit committee for 5 years. Dana has a Bachelor of Accounting Degree from Brock University in Ontario, Canada.

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LoriAnn V. Lowery-Biggers is the CEO and co-founder of BellaVaughan, Inc., an award winning global diamond and design company with collections exclusively distributed worldwide through BlueNile, Inc., a Bain Capital Company.

LoriAnn has over 25 years of experience in the global finance and insurance industry, notably in executive roles as President of Lloyd’s of London for North America, the Navigators Group, Inc (Nasdaq: NAVG) where she served in various capacities as President of Navigators Commercial Insurance Company, President of Field Operations and CMO. She has previously held positions as the Managing Director and National Practice Leader for Risk Management and Financial Products for Wells Fargo, Inc. and served as Vice-Chairman of Wells Fargo Captive Management, and as the Managing Director and Practice Leader for Enterprise Risk Management, Alternative Risk Finance and Risk Solutions at Marsh and McLennan, Inc.

She served as the Chairperson of the PCI Underwriting and Marketing Committee and on the PCI Executive Roundtable.

She is a director on the corporate board and Chairperson of the Finance and Investment committee of Copper Point Mutual Insurance Company, and a director on the boards of Brown & Riding Insurance, Inc., and Baldwin & Lyons, Inc., Protective Insurance (NASDAQ: BWINB).

She serves on the boards of the A21 Campaign, a 2017 Mother Teresa Harmony award recipient. The boards of PropelWomen, Equip and Empower, Inc., and Global Advance, Inc. She is on the board of NYAC College Center for Global Studies. She sits on the Counsel on Litigation Management and is a Member of Global YPO. LoriAnn has served on the national board of Prevent Child Abuse America for 10 years, and was previously on the advisory board of St. John’s University and the Robert Morris College MBA School.

LoriAnn served on the 2008-2009 P&C Global CEO Roundtable. LoriAnn was chosen as a 2012 Reactions Magazine “12 Insurance Leaders to Watch” and 2015, 2014, 2013 and 2010 Reactions Magazine “Rising Star” award recipient. She is a 2008 Business Insurance Magazine “Woman to Watch” and a BI Magazine “Top 40 under 40”.

LoriAnn was speaker at the 2015 Society of Actuaries Conference, the national Rims/ALB 2009 CEO’s View From The Top. She has been a speaker and panelist at multiple national Rims conventions, the Society of Actuaries, IICF, an APIW keynote speaker, FEI national keynote speaker, the keynote of IICF Global Conference, the keynote speaker at Pink Inc., She has been a panelist and keynote speaker at multiple conferences and events to include: National Association of Securities Dealers, multiple state rims events, financial executives conferences throughout the country, AM Best, CPCU, NY Economics Club, British American Business, Napslo, ALB, AAMGA, Prima and ABA. LoriAnn has been the subject of feature articles in the Wall Street Journal, Financial Times, Business Insurance, National Underwriter, Leader’s Edge, Reactions Magazine, Focus Magazine, and twice as the cover of Best Weekly. She is a contributor to the Harvard curriculum “How Star Women Succeed”.

LoriAnn’s community service activities of giving back are of paramount importance to her. Over the recent years, LoriAnn has made trips to Lebanon, Singapore, Thailand, Japan, South Africa, Israel, Iraq, Greece, Spain, Peru, Brazil, Malaysia, Portugal, Italy, Sweden, Guatemala and Mexico, to name a few, on trips that have involved protection of civil liberties and the protection of abused and exploited women and children as well as teaching ethical business practices to business leaders and entrepreneurs in those countries. She is passionate about her work with the A21 Campaign which works to abolish human trafficking globally and her work to train leaders and equip them for excellence.

LoriAnn, a sixth generation Texan, moved back to Dallas from New York in 2008 where she resides with her husband.

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Cynt Marshall is the newly appointed Chief Executive Officer of the Dallas Mavericks and is leading the charge for a culture transformation. Her vision is that by 2019, the Dallas Mavericks organization will be setting the NBA standard for inclusion and diversity and her immediate key focus areas include modeling a zero-tolerance policy for inappropriate behavior, developing a women’s agenda, institutionalizing an inclusive and supportive culture and developing a best-in- class employee complaint process and operations infrastructure.

Prior to her joining the Mavs, Cynt founded Marshalling Resources, a consulting firm specializing in Leadership, Diversity & Inclusion, Culture Transformation and overall optimization of people resources. Over the past year, upon the company naming its first Chief Inclusion Officer, Cynt worked with The Dow Chemical Company to develop and implement a strategy for institutionalizing an inclusive culture.

Cynt’s notoriety began many years ago as a young Officer at AT&T and grew exponentially when she served as Senior Vice President – Human Resources & Chief Diversity Officer at AT&T. There she was responsible for identifying and developing leaders, aligning employees with the company’s vision and priorities, overseeing major business unit HR support, performance development, employee engagement, skills transformation initiatives, EEO and Affirmative Action. Cynt also led the team that created a world class Diversity and Inclusion culture, landing AT&T in the top 3 on Diversity Inc’s 2017 Top 50 list of companies. She also spearheaded the work that for the first time placed AT&T on Fortune’s 100 Best Companies to Work For list in 2017, one of only two Fortune 50 companies.

Before her SVP-Human Resources and Chief Diversity Office roles, Cynt served as President-AT&T North Carolina where she became the first African-American chair of the North Carolina State Chamber of Commerce. Prior to her North Carolina appointment, Cynt held a variety of executive line and staff, technical and non-technical positions at AT&T and its predecessor companies.

Widely recognized for her visionary leadership and ability to get things done, in 2017 Cynt was honored by The Network Journal as one of the 25 Most Influential Women in Business. In 2017, Cynt was awarded the ATHENA® Leadership Program Award by the Dallas Regional Chamber, which recognizes exceptional women who excel in their careers, contribute to their communities and develop women leaders. This annual award is presented by chambers of commerce, women’s organizations and universities worldwide. In 2017 and 2015 she was selected as one of the “50 Most Powerful Women in Corporate America” by Black Enterprise magazine and named to Ebony magazine’s 2016 “Power 100” list. In 2014, industry analysts and members of the press conferred on Cynt the HR Executive of the Year - Best in Biz Award. For her efforts on behalf of the people of North Carolina, in 2013 Cynt received the prestigious Leadership North Carolina Governor’s Award, which honors just one citizen each year for lifetime achievements.

Cynt graduated from the University of California-Berkeley with degrees in Business Administration and Human Resources Management and holds two honorary Doctorate of Humane Letters degrees from Livingstone College and Bennett College. She has chaired a variety of non-profit boards and is currently on the board of Dallas CASA and a member of the Executive Leadership Council (ELC).

The fourth of six children, Cynt grew up in Richmond, California, and lives in the Dallas area. She and her husband, Kenneth Marshall, have four adult children.

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Dawn Miller Currently President & CEO for AXA Insurance Company (US), the AXA Group’s Property & Casualty Commercial Insurance Company based in NY.   She joined AXA in 2015, as Global Head of Business Development for AXA P&C, from an extensive career at AIG where her final role as Head of Client Engagement, across 47 countries of EMEA, based in London was preceded by a variety of market facing leadership roles in Europe, the Gulf Region and the United States. Dawn is also is responsible for AXA’s Women as Entrepreneurs global business segment initiative.

Prior to her time at AIG, to gain a stronger view into transactional risk & government relations, she spent several years in the Central/ Eastern Energy sector focused on acquisition and brownfield opportunities for North American investors. She began her career as a Political Risks Insurance analyst at the Overseas Private Investment Corporation (OPIC) followed by a broking career at Willis Corroon.  Dawn was an inaugural IIS Leader of Tomorrow and now program mentor, founding member of the EMEA Women’s Leadership Team (WLT) – an insurance industry forum, and active in both APIW & ISC missions focused on leadership empowerment through diversity and innovation.

She holds a BA in International Politics from The American University in Washington DC, and advance program certifications from Universite de Caen - France, INSEAD, and The Chicago Booth School of Business and is also a Rotary Graduate Scholar.

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Lauren Pollock is the digital distribution lead and partner of Accelerate – XL Catlin’s internal innovation team focused on creating commercial opportunities that arise from new technologies and strategic partnerships. Her responsibilities include designing and launching new risk capital opportunities for the Company as well as leveraging data & analytics to deliver critical insights and improve the overall customer experience. Lauren is also working closely on the Company’s overall innovation efforts within the insurtech space.

Prior to XL Catlin, Lauren worked for Argo Group International where she was responsible for emerging market operation strategy and product design, working in both their New York and São Paulo offices. Prior to joining Argo, Lauren worked at Guy Carpenter & Company in treaty brokerage. She holds the Associate in Reinsurance (ARe) designation from the American Institute for Chartered Property Casualty Underwriters.

Lauren serves as an advisor to Blue Marble Microinsurance, a consortium of leading insurers committed to designing creative solutions to enhance insurance protection in underserved regions.

Lauren holds a BSFS from the Edmund A. Walsh School of Foreign Service at Georgetown University and an MBA from Harvard Business School.

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Errica Rivera joined State Auto Insurance Companies (Headquartered in Columbus, Ohio) March of 2008 as the Director of Talent Acquisition. After serving in that capacity for approximately four years, Errica was asked to transition to the role of Community Relations Officer for the company. As Community Relations Officer, Errica was responsible for leading community outreach, employee volunteerism, charitable contributions, corporate sponsorships and management of the State Auto Foundation. In 2015, Mrs. Rivera moved to Austin, Texas to assume a regional leadership role supporting our Western Regional office people development needs and community partnership goals. Shortly thereafter, the organization realized a need for restructure of the human resources team to best align with future business goals and provide focused stewardship of our employment brand and corporate culture. Through that decision surfaced Rivera’s appointment to the position of Associate Advocacy and Culture Director. Shortly thereafter, the need arose to represent State Auto in the State of Texas and across Southern States as a steward of State Auto’s commitment to the cultivation of strategic external relationships pertaining to community and government relations; resulting in transition to the current role as Director of External Relations.

Prior to joining State Auto, Rivera was employed by Reach Media Inc, parent company of the Tom Joyner Morning Show (Tom Joyner – syndicated radio host). As the Director of Business Operations, Errica was responsible for managing Tom Joyner’s largest annual fundraiser – The Fantastic Voyage (over $1 million raised annually in support of students attending Historically Black Colleges and Universities) and managed volunteer efforts for Tom Joyner’s annual ‘Family Reunion’ in Orlando, FL. Prior to working for Tom Joyner, Errica worked for Nationwide Insurance as the Director of Recruiting and Staffing and prior to that she was employed by Coca-Cola as the Olympic Torch Relay Spokesperson for the Midwest Division.

Since the development of future business leaders and the promotion of diversity and inclusion in the work place are areas of passion for Errica, she has actively participated in and organized various community initiatives designed to target diverse audiences. Errica currently serves on the Insurance Council of Texas Board of Directors, as a member of the Insurance Council of Texas Education Foundation Board of Trustees, Texas Risk and Insurance Professionals Society (TRIPS) Board Member, active volunteer and guest speaker for various Independent Insurance Agents associations throughout the region, member of the steering committee for the Insurance Industry Charitable Foundation (IICF) Women In Insurance Forum, Lincoln Theater Board of Trustees (emeritus), founder of the African American Alumni Association for her alma mater, Harding University and, most recently, an appointment to the Harding University Board of Trustees.

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Joyce Trimuel as Chief Diversity Officer, leads CNA’s enterprise-wide efforts to develop and implement a diverse and inclusive culture, and build upon strategic priorities that attract, cultivate and retain the best talent within CNA and throughout the marketplace. Her responsibilities span recruiting, talent management, succession planning, workplace flexibility, and relationships with agent and broker partners.

Prior to joining CNA in 2017, she honed her diversity and inclusion leadership skills at Chubb, where she served as the corporate chair for the carrier’s Multicultural Development Council. It was in this position that she developed and implemented Project Ignite, a first-of-its-kind leadership program that gave select employees access and exposure to senior-executive leaders to solve critical business issues.

Joyce spent nearly 20 years at Chubb, beginning her career as an INROADS intern and then working her way up the management ladder. Most recently, she served as Vice President and Kansas City Branch Manager, a position she leveraged to identify and capitalize upon market opportunities to drive revenue and profitable growth. She also held underwriting and marketing leadership roles for the carrier in Chicago and Washington, D.C., respectively.

Joyce holds a Bachelor of Science degree in Finance from the University of Illinois at Urbana- Champaign and a Master of Business Administration degree from Washington University’s Olin Business School in St. Louis.

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